Election Management Body (EMB) Approaches to Countering Disinformation

Coalizão para Checagem – Eleições 2020 (Fact-Checking Coalition – 2020 Elections)

TSE coordinated a fact-checking coalition, comprising nine renowned fact-checking organizations from the media, named “Coalizão para Checagem – Eleições 2020” (Fact-Checking Coalition – 2020 Elections). The Coalition’s purpose was to verify the factual accuracy of information, news, and stories targeting the electoral process. It encompassed the work of around 100 individuals, including journalists from the fact-checking agencies and officers from the Superior Electoral Court and the 27 state-level EMBs (Regional Electoral Courts).

Countering Information Influence Activities: A handbook for communicators

The purpose of this handbook is to increase public communicators' awareness and understanding of information influence campaigns and develop their ability to respond. The handbook will help public communicators' to recognize common influence techniques more easily and provide them with a toolbox of proactive solutions that can be used to design the most appropriate response. This handbook does not provide a one-size-fits-all solution or a checklist of steps to tick off.

Code of Conduct: Measures to Address Disinformation Intended to Cause Harm During the Election Period (South Africa)

South Africa’s “Code of Conduct: Measures to Address Disinformation Intended to Cause Harm During the Election Period” (in draft form as of July 2020) is aimed at “every registered party and every candidate” with additional obligations under the code for how those parties and candidates must take appropriate recourse against any member, representative or supporter of that party or candidate who behaves in violation of the code. The code is drawn narrowly to limit its application to the electoral period and ground it firmly in the broader legal and regulatory framework in South Africa.

Voluntary Code of Ethics - India 2019 Election

Prior to 2019 elections, the Election Commission of India was able to convene representatives from top social media companies for a two-day brainstorming session on approaches to problematic social media content in elections. Technology and social media companies then signed on to a voluntary Code of Ethics that outlined the nature of collaboration between the EMB and the companies.

Project Certeza

First deployed on Election Day in 2018, Project Certeza’s purpose was to identify and deal with false information disseminated, particularly through social networks but also through any other media, that could produce uncertainty or distrust in the citizenry about the electoral authority’s responsibilities as the election is happening.

Real 411

Real411 was created to give all citizens the power to report digital disinformation during the run up to the 2019 South African National and Provincial Elections. When individuals report to the Real411, they are reporting to the Electoral Commission’s (IEC) Directorate for Electoral Offences. The IEC will rule on acts of disinformation for appropriate action to be taken.

Hoax Crisis Center - MAFINDO

Serves as a center for clarification of issues suspected to be hoaxes. For example, the Hoax Crisis Center (HCC) became the main hub to communicate issues that emerged during the last 2018 regional election to the public.

Regional journalists - with key connections to influential community leaders - volunteer with MAFINDO, and largely run the HCC. Community leaders know to contact the HCC first if there is an outbreak of a hoax, and the HCC coordinates with stakeholders (government, community and religious leaders) to calm the situation.

Digital Ethical Pact

Panama's Digital Ethical Pact is an agreement where signatories pledge to follow the following: